Better Airbnb bookings.
Optimized listings. Better guests. Smoother experience.
The AnchorStays Process
We optimise and manage your listing to attract better guests and improve performance,
for consistent results and peace of mind.
[1]
Listing Creation
We combine professional photography with strategic listing optimisation to present your property at its best and attract the right guests on Airbnb and Booking.com.
PROFESSIONAL LISTING CREATION • MULTI-PLATFORM CHANNEL MANAGEMENT • DYNAMIC PRICING • GUEST COMMUNICATION • REVIEW MANAGEMENT •
[2]
Channel Management
We synchronise and handle bookings and guest communication across all platforms, creating a seamless experience for both owners and guests.
[3]
Guest Communication
​We ensure guests are well informed and supported at every stage, from pre-arrival coordination to check-out.
[4]
Review Management
We manage post-stay guest reviews and follow-up communication to help maintain a strong reputation and consistent ratings.
Why Owners Choose AnchorStays
Trusted Local Support
Professional local hosting support with hands-on guest coordination, clear communication, direct owner pay-outs, and no hidden fees.
Optimised Listings
Professionally presented and optimised listings designed to stand out, attract quality guests, and improve booking performance.
Guest Satisfaction
We combine responsive communication, smooth guest coordination, and thoughtful review management to help create strong reviews, and repeat bookings.
Rooted in the Kouga Community
AnchorStays was founded on values of honesty, service, and stewardship. As a locally-owned business, we believe in treating people fairly, communicating openly, and managing each property with care and integrity.
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From listing optimisation to review management, we help property owners professionally manage and optimise their Airbnb and Booking.com listings through thoughtful presentation, guest communication, pricing guidance, and with hands-on local support.
Our approach is built on trust and transparency. We never hold owner funds, there are no upfront costs or hidden fees, and we believe long-term relationships matter more than short-term gains.
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We are proud to support property owners across Jeffreys Bay, St Francis Bay, Cape St Francis, Paradise Beach, and the wider Kouga area with a genuine understanding of the region, its guests, and its community.
Common Questions
How are bookings, payouts, and co-hosting managed?
We use NightsBridge as our central channel management system to synchronise calendars, rates, availability, and reservations across Airbnb, Booking.com, and LekkeSlaap for efficient day-to-day management.
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On Airbnb, we operate through the platform’s co-hosting system, allowing owners to remain the primary account holders while we manage the listing and bookings on their behalf. For Booking.com and LekkeSlaap, booking payouts are made directly to the property owner, with AnchorStays invoicing its management commission monthly.
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This structure provides owners with transparency, payout control, and a low-risk management approach.
What is the commission structure?
We charge a simple 15% management commission on confirmed bookings. There are no upfront costs or hidden fees, and pay-outs go directly to you.
What channels do you manage?
We provide full-service management for Airbnb, LekkeSlaap, and Booking.com, handling reservations, guest communication, calendar management, and dynamic pricing guidance. We actively monitor and manage listing performance and provide reporting, and feedback aimed at improving visibility, guest experience, and quality occupancy.”
How do I get started?
Simply contact us for a free assessment. We will review your listing and provide a personalized management plan tailored to your property.
Do you handle guest communication?
Yes. We handle guest communication throughout, from enquiries and bookings to arrival coordination and ongoing support, ensuring guests feel informed and well looked after.
What is your review management strategy?
We monitor and respond to guest reviews professionally, helping maintain strong ratings and a positive guest reputation while keeping owners informed of listing performance. Our aim is strong ratings, guest trust and long-term listing performance.
Are there any hidden listing management fees?
No. We work on a simple, transparent 15% commission structure with no hidden fees or upfront costs. All Airbnb, LekkeSlaap and Booking.com pay-outs go directly to you, and professional photography and listing optimisation are included as part of our management service.